Refund Policy

Refund Policy

Last updated: August 2026

Remote support services

• If we cannot resolve the issue during the session and you're unsatisfied, we'll refund the session fee in full.
• Request a refund within 7 days of the service by contacting support with your booking reference.
• No refunds apply once a session has been completed and the issue verified as resolved.

Subscriptions & plans

Monthly plans can be cancelled anytime; cancellation takes effect at the end of the current billing period. No partial-month refunds.

Hardware & parts

Replacement parts carry the manufacturer's warranty. Refunds for parts follow the vendor's return policy.

How to request

Email support@techfixpro.com with your reference number and reason. Refunds are processed within 5–10 business days to the original payment method.